Loves Travel Stops & Country Store Milwaukee, WI, USA
May 16, 2019Full time
Req ID: 121884 BASIC PURPOSE : The primary purpose of this position is to manage the region's existing customer base, recruit profitable new diesel volume into Love's locations, promote the Love's Express Card, and to manage, audit, and provide customer support for all group discount accounts. MAJOR RESPONSIBILITIES: Management existing customer volumes and relationships within region with the highest level of integrity and customer service. Secure and grow profitable diesel/ tire/ light mechanic/ factoring business with both existing customers and new prospects Complete 20-30 customer/prospect calls weekly and provide report for each to RM Negotiate deals based on available volume, and maintain assigned monthly margin and volume goals Meet and/or exceed Year Over Year and profitability goals Work closely with Senior Account Manager and other team members in identifying market and competition trends. Actively promote all Love's services to within region: Tire Care & Roadside and Factoring Work closely with Inside Support to insure proper discount setup and timely and accurate customer support Responsible for complete and accurate customer data within Salesforce customer management software Develop and maintain positive relationships with all Love's vendors Actively pursue opportunities for personal development within the department and company Other duties assigned as needed Travel required 3 weeks per month EDUCATION AND EXPERIENCE: Education: High school diploma or equivalent required Bachelor's Degree preferred Experience: 3 years of inside sales and territory management. SKILLS AND PHYSICAL DEMANDS: Skills: Hard Skills: knowledge of Microsoft Office as well as billing and collection procedures. Ability to prioritize. Team, player who takes ownership of personal duties as well as team goals. Soft Skills: Excellent verbal and written communication skills, strong time management and organization skills, sense of urgency, keen attention to detail, and the ability to manage numerous competing demands in an extremely high stress environment Typical Physical Demands: Requires prolonged sitting, some bending and stooping. Occasional lifting up to 25 pounds. Manual dexterity sufficient to operate a computer keyboard and calculator. Requires normal range of hearing and vision. Job Function(s): [[mfield1]] Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger ' Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more.