Project Manager for Student Success

  • Credo, LLC
  • Whitsett, NC, USA
  • Mar 01, 2019
Full time Admin-Clerical

Job Description

Credo seeks to hire an energetic, driven, and highly organized
Project Manager for Student Success to join our growing
team. The Student Success division maintains a comprehensive and
integrated approach to serving our campus partners-we therefore
desire a systems thinker who can apply real time learning to help
lead the structural and logistical development, management, and
implementation of Student Success projects and contribute to other
initiatives across the Firm. The Project Manager plays a vital role
in cultivating client relationships and guiding project development
with optimal execution. Leadership in this area requires an
individual who possesses exceptional relationship management,
project coordination, resource management and allocation, and
innovative skills to apply best practices that allow for the scale
and replicability of Student Success solutions. This position will
report primarily to the Senior Consultant for Student Success and
also support all members of the Student Success division.
Position Responsibilities:
The Project Manager | Student Success will
(1) Partner with the Senior Consultant, Vice President for
Student Success, and Student Success Project Manager to develop and
closely manage project solutions, project scope, and deliverables
in accordance with client needs/contractual expectations
(2) Utilize technology and other resources to develop and
maintain a detailed, transparent, and cohesive project plan for
identified initiatives:
a. Identify project scope and
b. Develop and drive project
timelines and milestones
c. Identify and align project
d. Continuously monitor and modify
project timeline and/or deliverables; suggest alternative solutions
and the redeployment of resources where necessary
e. Systematically record,
track, and assist in resolving project issues and/or external
factors beyond the scope of the project that may impact
f. Integrate cross
functional operations/opportunities across multiple projects and/or
firm needs where appropriate
g. Develop and implement
evaluation measures to assess project structure, delivery, and
overall effectiveness
(3) Anticipate client needs and employ solutions to promote
successful project relationships and outcomes
(4) Lead the organizational planning, development, and
project logistics for student success initiatives
(5) Design a scalable and replicable project implementation
a. Identify and recommend
robust technology solutions to advance projects and initiatives
b. Develop policies, practices, and
protocols to promote project and product consistency/high quality
c. Design, update, and
standardize templates, workflow solutions, and other strategies to
enhance the efficiency of project planning, project implementation,
and project tracking
(6) Serve as a liaison with clients and key stakeholders
in/outside the firm
(7) Assist in managing project Affiliate Consultants
(8) Serve on appropriate firm-wide committees to advance
work (e.g. IT Committee, Project Management Committee, etc.)
(9) Provide lead logistical and administrative coordination
for project travel and/or related needs
Successful Candidate Skills &
· Bachelor's Degree required;
Master's desirable
· Three years' experience
leading projects and/or working as a Project Manager
· Demonstrated and applicable
experience working with project management software and other
technologies to support project planning and communication
· Direct experience working
in higher education, not for profit environment or similar
· Exceptional communication
skills (oral, written)
· Ability to quickly and
effectively design and edit documents, reports presentations, and
other client deliverables
· Demonstrated expertise in
managing multiple projects simultaneously, in a high-paced, dynamic
· Proven experience
functioning successfully at high levels of autonomy in ambiguous
· Solutions-oriented and
energized by creative problem solving
· Highly detailed and
· Unwavering commitment to
fostering a collaborative, inclusive environment
This position is based in Credo's North Carolina Office;
Competitive salary and benefits
About Credo
Credo is a comprehensive higher education consulting firm that
specializes in working with independent colleges and universities
to move them forward on the continuum of thriving. The Firm has
partnered with nearly 400 institutions. With knowledge leaders in
enrollment, student success and retention, strategic planning,
executive leadership, fundraising and development, campus planning
and architecture, and research, Credo offers data-informed
recommendations, proven processes and practical tools to help
private institutions achieve their goals.
To apply, please submit a
letter of application and resume to: