Technical Documentation Specialist

  • Semcon Group LLC
  • Ashburn, VA, USA
  • May 17, 2019
Full time Sales Marketing

Job Description

SEMCON provides a highly qualified, professional, and responsive technical and managerial workforce to satisfy customer requirements that support the FAA's mission, vision, goals. We are currently recruiting for a candidate to provide support to our team at the William J. Hughes Technical Center in NJ, or in our office in Ashburn, VA. The Technical Documentation Specialist candidate's experience should include all or a combination of the following:

  • Generate technical documentation based upon input from technical staff
  • Update and manage existing system documentation
  • Follow established Configuration Management (CM) process and document infrastructure changes as modifications are executed
  • Provide first tier helpdesk support
  • Support a 24/7 helpdesk, answering customer calls and opening trouble tickets during work hours and on an after-hours rotation
  • Strong written and verbal communication skills
  • Proficient in MS Office tools

Familiarity with Linux and Networking is a plus.

A Bachelor's Degree in Engineering, math or science and 5 years of related work experience is required.

SEMCON offers a competitive salary and benefits package including health benefits, a retirement plan, paid time off, and paid holidays.