Credit Card Administrator

  • Global Channel Management, Inc.
  • Milwaukee, WI, USA
  • Jan 16, 2020
Full time Other

Job Description

Credit Card Administrator needs 5+ years' experience

Credit Card Administrator requires:

5+ years' experience

Credit card administration

travel to Bratislava and Milwaukee up to 15% of the time.

Credit Card Administrator duties:

Administration of US, Canada, and card programs

Set up new card holders

Cancel cards of terminated employees

Daily support of card holders' queries by answering them, directing card holder to the right contact - travel expense team, IT, bank customer service (e.g. card limit increase, card declines, unauthorized charges, expense reporting questions, etc.)

Inform card holders about overdue balances and work with them on resolution

Support paying off delinquencies on cards and initiate billing process to employees in cooperation with HR and finance representatives

Analyze card holder reports for policy noncompliance (personal usage of cards)

Communicate card holder noncompliance to management

Provide reporting on vendor spend

Resolve customer service issues related to card holder issues such as cancellation, suspension

Resolve customer service issues related to the use of cards in the expense management system

Assist in implementation of new card programs